DEMO EVENT · Illustrative program, venue and speakers. No bookings are accepted.
Build customer journeys that earn trust at every interaction.
- When
- – 9:00 am–4:30 pm America/Chicago
- Where
- Leadership Exchange Center · Austin, Texas
About the event
An interactive executive forum on service design, customer insight and the role of technology in more useful customer experiences.
Why participate
Connect customer feedback with operating decisions, compare service-design practices and explore how to measure loyalty without losing sight of customer needs.
Agenda
Day 1 · 9:00 am — Listening across the journey
Identify the moments that matter and turn fragmented feedback into a shared picture of customer needs.
Day 1 · 1:30 pm — Designing useful service experiences
Work through a sample journey and prioritize improvements with customer and business value in mind.
Day 2 · 10:00 am — Leadership roundtables
Exchange approaches to aligning teams, measuring progress and sustaining service improvements.
Speakers
Alex Morgan
Sample speaker · Customer Experience Director
Hosts a practical conversation on translating customer insight into service priorities.
Samira Patel
Sample speaker · Service Design Lead
Facilitates the journey-mapping and service-design workshop.
Venue and travel
Leadership Exchange Center · Austin, Texas
This is an illustrative venue for the demo. Travel, access arrangements and accommodation information would be edited here for a real event. Please do not make travel arrangements based on this sample.
Registration
Demo only: registration is not open and this page does not collect attendee information. For a real event, editors can replace the registration URL in Event Details with an approved booking provider.
Contact
For this demo, contact your WordPress VIP demo host. Replace this section with the event organizer’s approved contact details before using it for a real event.